Guide to Navigation on Gretal Food Products
Introduction
Welcome to our ecommerce Gretal Food Products, where quality and authenticity are at the heart of everything we do. We are proud to offer a wide range of products from the finest companies in the Italian territory. Every item you will find on our website has been carefully selected to ensure excellence and genuineness.
We care about your health and safety, which is why all our products come with a complete label that includes:
– Ingredient list: Total transparency about the ingredients used, so you can make informed choices.
– Nutritional information: Clear and precise details about the nutritional value of each product.
– Expiry date: We provide crucial information about the freshness and shelf life of our products.
– Manufacturer information: We provide you with the name and address of the manufacturer, ensuring transparency and traceability.
– Instructions for use: We guide you step by step on the correct use of our products for an optimal experience.
– Any allergens: We promptly inform you about any allergens present in our products so you can make informed choices.
– Batch number and excise number for alcoholic beverages: Each batch is traced and identified to ensure maximum safety and quality.
We are committed to providing you only the best, and we constantly strive to maintain the highest standards in all phases of our production process. Thank you for choosing our ecommerce and for being part of our mission to promote Italian excellence and tradition. Happy shopping!
About Us
We are an e-commerce platform specializing in Italian food products, with a curated selection of products from Greece and other countries. Our mission is to provide our customers with authentic and high-quality gastronomic experiences.
Graphic Images and Realistic Photos
On our homepage, you will find visually appealing purchase buttons, while on the product page, you’ll find realistic photos of the products you are purchasing for an accurate and detailed view.
Costs and Shipping
To calculate shipping costs, you can go directly to our external partner’s website that manages shipments. Provide the package dimensions, weight, and starting postcode 81100, and destination to get accurate costs. For some destinations like Asia, Africa, UK, USA, etc., we recommend contacting our customer service to explore the best shipping options and customs procedures. Otherwise, to speed up the process, you can create a trial order to allow you to view the shipping costs for your destination. Before proceeding to payment, you will have access to a transparent overview of the shipping costs.
Packaging
Our custom boxes can be made of sturdy cardboard or high-quality wood, ensuring secure protection during the shipment of your products. We create custom boxes for every celebration, including your private label. Custom Boxes for Every Occasion.
Payments and Shipping
We accept payments through Visa, Mastercard, and PayPal. Shipments are handled by reliable couriers such as DHL, UPS, FedEx, BRT, and TNT, with options for economical or express shipping based on your needs. After payment, you will receive a confirmation email, and your order will be ready for shipping within 24/48 hours, with a tracking number included. Payments over 200 Euros can also be made via bank transfer.
Fresh and Exclusive Products
Fresh products like yogurt, mozzarella, and ricotta are shipped within Italy only through the express formula, ensuring freshness and quality. Some exclusive products like Greek products and the Rose of Bulgaria wellness line must be purchased separately from other products in the store.
Custom Orders and Collaborations
We accept orders and collaborations with companies interested in distributing our brand in larger quantities and long-term contracts. Contact us through the contact form for more information.
FAQ and Assistance
For further questions, check our FAQ or contact our customer service, ready to answer all your questions and provide personalized assistance.
Reviews
If you wish to share your experience or read the opinions of other customers, we invite you to check the reviews on Google Maps by searching for “Gretal Food Products” or on our Facebook page. Your opinions are crucial to us and help us continuously improve the quality of our products and services. Thanks to all who have already shared their feedback. We appreciate your support and are always here to ensure your complete satisfaction.
I hope this guide has provided you with all the necessary information to navigate easily on our site and enjoy a seamless shopping experience on Gretal Food Products. Happy shopping!
